Won88 is committed to protecting the privacy of every member. This document transparently explains how we collect, use, store, and protect your personal data in accordance with applicable data protection laws in Malaysia.
Every action we take in managing your data is guided by the following principles.
All personal and financial data transmitted between your device and won88's servers is protected using 256-bit SSL encryption — the same security standard used by banking institutions worldwide.
Won88 has never and will never sell, rent, or share your personal information with any third party for marketing purposes without first obtaining your written consent.
As a won88 member, you have full rights to access, amend, download, or request deletion of your personal data at any time through your account settings or by contacting our support team.
Your data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 monitoring systems. Internal access to member data is restricted to authorized personnel only.
Won88 operates in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. All our data collection and processing procedures have been reviewed to ensure full compliance with applicable laws.
In the event of any data breach affecting your information, won88 will notify you within the timeframe required by law and take immediate action to mitigate the risk.
Welcome to the won88 Privacy Policy. This document explains how won88 ("we", "Platform") collects, uses, discloses, and protects your personal information ("Member", "you") when you use the won88.wine website and all related services.
Your privacy is not merely a legal obligation to us — it is a responsibility we take seriously. In today's digital world, trust is the most valuable asset. won88 understands that you entrust us with your personal information when you register and use the platform, and we do not take that trust lightly.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. By using the won88 platform, you agree to the practices described in this Privacy Policy.
Won88 collects various types of personal information depending on how you interact with our platform. The following are the categories of data we collect:
| Data Categories | Example | Purpose of Collection |
|---|---|---|
| Identity Data | Name, IC, date of birth | KYC verification, fraud prevention |
| Contact Data | Email, phone number | Account communications, security notifications |
| Financial Data | Bank account number, e-wallet | Processing deposits and withdrawals |
| Technical Data | IP, device, browser | Account security, fraud detection |
| Game Data | Betting history, wins | Regulatory compliance, service improvement |
Won88 uses your personal data for legitimate and limited purposes. We will not use your data for any purpose other than those stated below without first obtaining your consent:
Won88 does not sell your personal data. However, under certain circumstances, we may share your information with the following parties for legitimate purposes:
Won88 works with select third-party service providers to support platform operations, including payment providers, KYC services, game suppliers, and cloud infrastructure services. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes specified in their service contracts with won88.
Won88 may disclose your information to relevant authorities when required by law, court order, or direction from a legitimate regulatory body. In such situations, we will fulfill our legal obligations by disclosing only the minimum information necessary.
In cases of suspected fraud, money laundering, or serious breaches of terms of use, won88 reserves the right to share relevant information with law enforcement authorities or the relevant regulatory bodies.
The security of your data is won88's top priority. We implement comprehensive technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:
Won88 retains your personal data for as long as your account is active and for a set period following account closure, in accordance with applicable legal requirements. Financial transaction data is retained for a minimum of 7 years as required by law in Malaysia. Account data that has been inactive for more than 5 years will be deleted after the member has been notified.
Won88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the won88 platform. For more information on managing cookies in your browser, please refer to your browser's help documentation.
Under applicable data protection laws, you have the following rights regarding your personal data held by won88:
You have the right to request a copy of all personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data.
You may request the deletion of your personal data, subject to applicable legal obligations.
You have the right to request that we restrict the processing of your data under certain circumstances permitted by law.
You may request your data in a machine-readable format for transfer to another provider.
You have the right to object to the processing of your data for certain purposes, including direct marketing.
To exercise any of the above rights, please contact the won88 privacy team via email at [email protected] or via live chat on the platform. We will process your request within 30 business days.
The won88 platform is exclusively for individuals aged 18 and above. won88 does not knowingly collect or process personal data of individuals under the age of 18.
If we find that personal data of an underage individual has been collected without proper age verification, we will take immediate steps to delete that data and terminate the relevant account. Parents or guardians who discover that their child has registered on the won88 platform are requested to contact us immediately through our support channels.
Won88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When we make significant changes, we will:
Continued use of the won88 platform after changes to the Privacy Policy take effect constitutes your acceptance of the updated version. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how won88 handles your personal data, please contact us through the following channels:
Our privacy team is ready to assist you in Bahasa Melayu, Mandarin, and English. We are committed to responding to all privacy-related inquiries within 3 business days. For formal complaints, we also accept written submissions via email with the subject line "Privacy Complaint – [Your Full Name]".
You may also refer to Terms and Conditions and the Responsible Gaming for more information regarding the overall use of the won88 platform.